The UK network of specialist serious injury solicitors supporting people after life-changing injury

About Integrated Case Management

The logo of Integrated Case Management

 Integrated Case Management provides a specialised immediate needs assessment and case management service for clients who have suffered catastrophic life-changing injuries, enabling a better quality of life for our clients.

We are focused on supporting clients, through integrated and effective rehabilitation, to achieve their maximum level of independence, the best possible outcomes and maintaining the highest quality of life. We are a person-centred, caring and responsive company and our aim is to be the sustainable difference in our clients’ lives that will support them to achieve their highest possible quality of life and their personal and rehabilitation goals.

About Us

Integrated Case Management has been formed to offer a fresh approach to the delivery of person-centred case management in the south of England putting the needs, wishes and expectations of our clients first.

Our case management service has been developed to provide person-centred support to clients and to achieve the best outcomes by working in a closely integrated manner with all of the people involved, including family, carers and the wider professional team. We set realistic and achievable goals with our clients to ensure that they reach their maximum level of independence.

We are regulated by the Care Quality Commission

Our Case Managers

We strive to provide continuity of care and intensive support for clients who are in a complex and often challenging environment. Our consistent and caring support is provided throughout the traumatic journey of recovering from a life-changing injury to improve the client’s standard of living through the design, implementation and monitoring of an individually tailored rehabilitation plan.

Our case managers, who have a minimum of seven years’ post qualification experience, bring their wealth of knowledge, commitment and passion for supporting clients to the rehabilitation journey, enabling our clients to achieve their goals. By setting realistic goals we enable our clients to address the new challenges presented to them and to look forward with a sense of positivity.

The experience and expertise of our case managers enables them to devise and co-ordinate the most appropriate and effective rehabilitation and care solutions, ensuring that all involved with the client work together in an integrated way to achieve the best possible outcomes. Our case managers are highly responsive to clients and instructing parties, as well as readily adaptive to change, providing excellent communication and regular updates on progression towards the agreed goals.

Our Services

We work with adults, young people and children across central and southern England who have suffered catastrophic life-changing injuries. We are focused on providing leading case management, ensuring your case manager is never far away and that you benefit from our extensive knowledge of the NHS and private rehabilitation services in our local area.

Working together, we strive to give clients, and their families, the best opportunities to reclaim their lives as empathetically and cost effectively as possible. We develop services that are truly integrated, bringing together our clients, their families, the multi-disciplinary team, solicitors and insurers.

Our expertise includes, but is not limited to:-

  • Amputations
  • Birth Injuries
  • Brain injuries
  • Burns
  • Cerebral palsy
  • Complex orthopaedic injuries
  • Multiple trauma
  • Psychological and behavioural conditions
  • Spinal injuries


An accurate, sensitive and timely referral is a crucial element in attaining the best possible outcomes for a client, enabling the person to benefit from the most appropriate intervention at an optimal time. We welcome all referrals and ensure a collaborative approach for all parties while upholding our duty of care to the client.

Integrated Case Management provide services in:

Services provided by Integrated Case Management

An employee working from a wheelchair at a height adjusted control platform illustrating the reasonable adjustments required when returning to work from major trauma injuries
  • Case Management

    • Carrying out detailed assessment of needs
    • Facilitate discharge from hospital
    • Co-ordinate, organise and monitor rehabilitation plans
    • Clear rehabilitation pathways and goals set
    • Advocate for the client
    • Organise care and support packages
    • Work closely with family and instructing parties
    • Review housing needs
    • Timely and detailed reports

Integrated Case Management office location

(Click/Tap on the pin for the office location)

Contact Integrated Case Management

The logo of Integrated Case Management

It's not easy...

We know moving forward after major trauma can be difficult.

We're here to help you gain a better outcome by providing the expert legal advice you and your family deserve.

It's not easy...

We know moving forward after major trauma can be difficult.

We're here to help you gain a better outcome by providing the expert legal advice you and your family deserve.

Major Trauma Group member firms, include:

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The logo of Ashtons Legal
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Recent news from the Major Trauma Group

Contact Integrated Case Management

37 Woodley Lane
SO51 7JL
Call: 01202 978900

Integrated Case Management provide services (in):

Lizanne Elliott
Integrated Case Management are listed under:

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